Situated within 20 km of Loyola University Chicago and 23 km of Wrigley Field, Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel features rooms in Des Plaines.
Situated in Des Plaines, 21 km from Loyola University Chicago, Fairfield Inn & Suites by Marriott Chicago O'Hare features accommodation with a fitness centre, private parking, a shared lounge and a...
Ardellia
United States
Staff was helpful. They held a package for pickup for me.
This Chicago apartment-style hotel is just 4 miles away from O’Hare International Airport. Each suite boasts a full kitchen.
Shane
New Zealand
Room was clean & a good size, hate half size lumpy pillows.
The whole property smelled very clean; which could be considered good but a little over the top! (heavily scented) Excellent breakfast selection but get there early as can be a wait for the waffle maker later in the morning :-)
Located 2 miles from O'Hare International Airport, this Des Plaines hotel offers free airport shuttle service. The hotel features an indoor swimming pool and a Bistro-style restaurant.
Gonzalo
Chile
We had to be at O'hare really early in the morning. Staying at this hotel made that really easy.
This hotel is situated 10 minutes from O'Hare International Airport and River Casino. The rooms at the Des Plaines Best Western include a microwave and a refrigerator.
Less than 4.8 kmaway from O’Hare International Airport, Comfort Inn Convention Center-Chicago O’hare Airport is a 5-minute drive away from the Allstate Arena and offers free airport shuttle services,...
Harmeet Singh
India
The staff was super helpful. Free drop off to the airport too. The Driver was very helpful in getting the lugguage off the bus.
The place is ideal for people who need to stay near the...
The place is ideal for people who need to stay near the airport, almost all the hotels offer shuttle services. It's near the CTA station as well. Many chained fast food/ restaurants along with all retail stores are nearby as well.
Karthik Shankar
United States
2.0
Scored 2.0
i was awoke at 11:48 p.m. claiming they smelled smoke. i was...
i was awoke at 11:48 p.m. claiming they smelled smoke. i was sleeping in my underwear. i told him he did not have permission to enter, however, he DID enter my room while my girlfriend and I were sleeping in our underwear. Thankfully, the door was latched. They then charged me $250, i asked for proof, they said they had pictures and i am still waiting for that. Horrible place.
Hopkins
2.0
Scored 2.0
Where to start in describing my short stay at the Best...
Where to start in describing my short stay at the Best western Des Plaines? I travel for work so I booked here for 3 nights through booking .com. I work in healthcare and I work night shift. And despite informing the receptionist that I would kindly like not to be disturbed during the day, I did not get to a chance to sleep. Firstly, the house keeping kept knocking on my door the whole day, shouting in the hallway and at some point they opened my door twice. I kept ignoring them but later when I got to open, there was a guy at the door who walked into my room right away to test the fire alarm. I found this both rude and as a woman traveling alone very uncomfortable. During my second day I made a decision to shorten my stay therefore I decided to check out at 6pm yet they charged my card for 3 nights. When I called, the manager was very rude to me “That is our policy” he kept repeating in a tone I wouldn't use on a dog. “Your policy is being flexible, our policy states no refund” we were exchanging words back and forth because I did not understand why they had to charge me for the 3rd night I did not use.
Fast forward, To my return I then contacted the central customer support helpline, they forwarded my complaint to the hotel and probably the same manager I spoke to who reiterated their policy again 3 weeks later.
In short let me summarize.
Customer service non existent.
Cleanliness. Poor
Comfort. Poor
Value for money VERY poor.
If you are thinking of staying Western Des plaines. Look for another hotel!
We wanted a room near the airport for a night. That is what we got! After calling in for a shuddle-transfer to get us picked up, we had to wait a while but it worked out. The hotel is just what you expect from an airport hotel. There is a gas-station just across a very busy street and a run-down dinner place next to the hotel. We had dinner-to-go and ate it in the "backyard" of the hotel (vulgo back parking lot). Shuddle in the morning worked very well but you need to make reservations to get on it
Shuttle driver was very nice and went beyond to help me with my MANY pieces of luggage and my children.
Staff was very friendly and gave me advice on food to order as we arrived late.
Room was clean, big. Beds were very comfy fell asleep instantly. And my children did too.
Shower was nice and had all facilities.
Great location from airport only 6 minutes drive
Didn't do breakfast was only there for stop over but would like to go back and get the full experience of the hotel a d Chicago
Location was perfect for our stay. Very close to everything we wanted to do. Staff was very courteous and friendly. Very spacious lobby and dining area. Was the best hotel breakfast I have ever had. Excellent. The courtyard itself was perfect for a coffee in the morning and a drink in the evening. Also very spacious and inviting. Free parking was also a plus When we stay in the area again this is where we will stay.
New hotel. Clean and fresh! Big rooms and big and comfy beds!
Loved it! Very effective aircondition. Breakfast was exellent a lot to choose in. Loved it! the coffee was good.
The receptionist was not so smiling, but the other staff was.
The fitness room was also very nice, small but smart equipped
Good value for the money- and close to the airport :)
Beautiful home with tasteful designs for the kitchen and bathrooms. Complimentary snacks upon arrival - thank you! The house is located in a quiet neighborhood and it seemed safe around the area. There are lots of spices and supplies in the kitchen for cooking up a meal.
Good clean hotel , comfortable room (had stayed in a big brand downtown previously, and unlike that, everything just worked here, as it should).
Let us check in much earlier than they needed to.
10 minute walk to Target and tons of food places.
Location was good! It was clean! Breakfast was good and it was hot! Wide spread variety! Not too far from downtown Chicago! The value is good compared to other hotels.. most of what everyone is complaining about wasn’t true
A brand new hotel just a few kms away from the Airport. Free airport shuttle at specified times is a bonus. Karim, the driver of the shuttle is a very nice and courteous person. Shopping complex nearby.
Everything in the hotel is mostly perfect, the staff, the accommodation, its very clean and comfortable definitely will book here again and the price worth it 👌.
The room was very clean and spacious. Beds and pillows were comfy. Good breakfast selection and cheap parking. Love how close it is to a concert venue.
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